Privacy Policy

Welcome to FESTIGHAR. Your privacy is important to us, and we are committed to handling your personal information with care and transparency. This Privacy Policy outlines how we collect, use, and protect the data you provide when interacting with our website or making a purchase from our online store.

Information We Collect and How We Use It

When you make a purchase on our platform, we collect personal details required to process and fulfil your order. This may include your name, billing and shipping addresses, contact number, and email address.

By placing an order, you consent to our use of this information for transactional purposes—such as order confirmation, shipping, and customer support.

Order Management and Account Responsibilities

We reserve the right to refuse, limit, or cancel any order at our sole discretion. This may apply to orders placed using the same customer account, payment method, or delivery address. Such measures are in place to prevent fraudulent or suspicious activity.

If your order is subject to change or cancellation, we will attempt to contact you using the email address, billing address, or phone number you provided during checkout.

You are responsible for ensuring that your account information—such as your contact details and payment information—is accurate and up to date. Keeping this information current helps us to complete your transactions and communicate with you effectively.

User-Submitted Personal Information

We may collect personal information through various interactions on our website, including but not limited to:

  • Creating or updating an account
  • Subscribing to our newsletter
  • Filling out product reviews or feedback forms

The types of information collected may include your name, email address, shipping address, and phone number. Providing this information is optional; however, declining to do so may limit your access to certain features or services.

You may browse our website without registering or sharing any personal information. We only collect personal data when you voluntarily choose to provide it.